Policy terms behind DANA and QRIS
Our Legal notice explains the conditions attached to account access, identity checks, wallet activity and policy changes. We may ask you to complete phone verification before account access, and payment records can be checked when a DANA, OVO, GoPay or QRIS transaction needs matching to your
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account. Bank transfer and virtual account references should be kept until a status question is resolved. Access depends on local law, and our services are presented only where local law permits. The same policy approach applies whether you reach the lobby from a mobile browser or
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desktop device. Please read the current wording before creating an account, changing account details or requesting a withdrawal review. If a term is unclear, contact us through the account support path so we can identify the relevant clause and explain the next step without changing the
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policy for one account only.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.